The Asset Management module enables you to profile and track your assets. Depending on your requirements, you can track a relatively small amount of information, through to complete breakdowns of software, configuration and specifications of individual PC's.

Comprehensive, flexible asset management tool - through a number of configurable options, the asset management module can profile and track all your IT assets
Integrated with Incident Management Module - technicians are notified of warranty and support information of hardware and software
Systems integration - the asset management module can be integrated with other source's for asset information such as an ODBC source
Service Levels - each item can have its own service level enabling your IT department to react accordingly to e.g. critical hardware failures
Integrated with Visual Audit Pro - follow the link on the right of this page for more information
Fully searchable - using Lotus Notes in-built search engine, all assets can be full text searched, including attachments

Enables your help desk to manage assets including software licensing and hardware warranty and support information
Full integration with Incident Management module enables the technicians to have all the information they need at their fingertips